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Web Chatbot

Configure the Web Chat Experience and installation details.

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Getting Started

1
Web ChatbotGuideVerified 2026-09-23Set Up the Web Chat ExperienceConfigure the Web Chatbot assistant, widget appearance, and supplied integration details.

Troubleshooting

4
Web ChatbotTroubleshootingVerified 2026-09-24Web Chatbot does not appear on the websiteVerify the Web Chat channel, active widget state, supplied integration details, and the page deployment.Web ChatbotTroubleshootingVerified 2026-09-24Web Chatbot loads but does not respondSeparate an active widget from an assistant, channel, provider, or page-context response problem.Web ChatbotTroubleshootingVerified 2026-09-24Web Chatbot language or appearance is incorrectReview the primary language, widget appearance, launcher, logo/avatar, and theme preview controls.Web ChatbotTroubleshootingVerified 2026-09-24Web Chatbot does not use the expected page contextPage-aware behavior depends on the published widget configuration and the page where the integration is deployed.

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