AI ASSISTANTS
Configure business-specific assistants and manage their behavior from the tenant workspace.
↗SamChe AI Platform · Multi-tenant SaaS
ONE AI PLATFORM.
AUTOMATE CUSTOMER COMMUNICATION,
WORKFLOWS AND OPERATIONS.
SamChe AI brings AI assistants, customer conversations, business knowledge, CRM and customer operations together in one multi-tenant SaaS workspace. It supports today’s customer-facing AI experiences while clearly separating roadmap capabilities, including agentic workflows, Skills, Actions and the Workflow Engine.
SUBSCRIPTION SOFTWAREMULTI-TENANT WORKSPACESCONNECTED AI PRODUCTS
REAL PRODUCT EVIDENCE · TENANT DASHBOARD
CORE PLATFORM CAPABILITIES · AI ASSISTANTS · KNOWLEDGE INTELLIGENCE · LIVE INBOX · CRM & PIPELINE · AI GUIDE
AI assistants, conversations, knowledge and leads in one system.
SamChe AI connects customer-facing AI, approved business knowledge, centralized inbox operations and lead workflows inside one subscription platform.
KNOWLEDGE INTELLIGENCE
Manage knowledge sources, processing states and grounded retrieval previews.
↗LIVE INBOX
Review conversations, reply as a team, and manage AI or human handling where supported.
↗CRM & PIPELINE
Work with leads and pipeline records inside the workspace.
↗AI GUIDE
Configure customer-facing, guided AI experiences beyond a simple Q&A exchange.
↗01 · LIVE PRODUCTS · CURRENT COMMERCIAL
Live AI experiences.
One operating platform.
Explore the customer-facing products connected to SamChe AI. Each experience serves a distinct purpose and sits within a broader platform for assistants, conversations, knowledge and leads.
01 / WEBSITE VERIFIED LIVE DEMO
↗
Web Chatbot
AI-powered website conversations for product discovery, business information, lead capture and customer assistance.
- Real-time website conversations
- Business-aware answers from approved knowledge
- Lead capture and human handover where configured
02 / GUIDED EXPERIENCE VERIFIED PUBLIC GUIDE
◎
AI Guide
A guided AI experience for structured journeys, recommendations, contextual planning and branded customer assistance.
- Guided journeys and recommendation flows
- Structured assistance and contextual planning
- Existing public AI Guide experience
03 / MESSAGING VERIFIED DEMO CHANNEL
◌
WhatsApp AI
Business-aware messaging connected to shared platform knowledge and centralized conversation operations.
- Automated WhatsApp conversations
- Shared AI and team workflow
- Centralized handling of customer enquiries
Support, product guidance and sales in one conversation.
Web Chatbot understands the page, product or service a visitor is viewing and can move naturally from support to product discovery, comparison, recommendation, sales and lead capture.
- Support + sales/product assistance
- Page-aware context and product, service or plan comparison
- Product discovery and recommendations
- Proactive engagement while browsing, when configured
- Lead qualification, customer information capture and human takeover where supported
EXAMPLEA visitor compares two plans; the assistant explains the difference, recommends a fit and captures the right follow-up details.
Discover → understand → calculate / plan → recommend → next step.
AI Guide is an interactive decision and planning experience, not another chat window. Businesses configure industry-specific journeys with structured discovery questions and customer-specific guidance.
- Industry-specific configurable journeys and discovery questions
- Customer-specific roadmaps, planning and recommendations
- Calculators, estimates and quote flows where configured
- Lead qualification and next-step guidance
- Configured from the SamChe AI platform
EXAMPLEA real-estate Guide can collect budget, location and purpose, then structure suitable options and the next action.
Support + sales with approved knowledge, context and Visual AI.
WhatsApp AI handles richer customer conversations than a text-only bot by combining support and sales with approved Knowledge Intelligence and the conversation context.
- PDF, brochure and business-document understanding
- Supported link and customer-document interpretation
- Lead qualification and structured information capture
- Conversation context and human handoff where supported
VISUAL AITurn a customer request into a relevant business visual.
CUSTOMER REQUEST
+ APPROVED BUSINESS / PRODUCT KNOWLEDGE
+ CUSTOMER CONTEXT
→ RELEVANT CUSTOMER-SPECIFIC VISUAL
02 · Multi-tenant control plane
ONE DASHBOARD.
ALL AI OPERATIONS.
Manage assistants, knowledge, channels, conversations, leads, pipeline, analytics and workspace configuration from a central tenant workspace.
↗AI Assistants↗Web Chatbot↗WhatsApp AI↗Instagram DM AI↗AI Guide↗Knowledge Intelligence↗Live Inbox↗Leads & Pipeline↗Tenant analytics↗Team / workspace settings
EXPLORE PLATFORM ARCHITECTURE ↗03 · Platform capabilities
Connected modules.
One product system.
Product areas share a tenant context. The current dashboard implementation includes the modules below; Automation / Agentic AI remains on the roadmap.
AI Assistants
Configure business-specific assistants and manage their behavior from the tenant workspace.
↗Knowledge Intelligence
Manage knowledge sources, processing states and grounded retrieval previews.
↗Live Inbox
Review conversations, reply as a team, and manage AI or human handling where supported.
↗CRM & Pipeline
Work with leads and pipeline records inside the workspace.
↗AI Guide
Configure customer-facing, guided AI experiences beyond a simple Q&A exchange.
↗Tenant Analytics
See workspace KPIs and date-filtered analytics in the dashboard.
↗Multi-channel AI
Bring Web Chatbot, WhatsApp AI, Instagram DM AI and AI Guide into connected customer operations.
↗Tenant workspaces
Keep product areas organized around a customer workspace and its configuration.
↗04 · How SamChe AI works
From business knowledge
to customer operations.
Configure the available product modules around your customer journey, then manage conversations and leads within the workspace.
- 01Connect business knowledge↗
- 02Configure an AI assistant↗
- 03Deploy a customer channel↗
- 04Handle conversations↗
- 05Review leads and follow-up↗
- 06Manage from the workspace↗
05 · REAL PRODUCT SCREENSHOTS
Product evidence,
not concept screens.
The currently verified public asset is from the Knowledge Intelligence module. We found no publishable dashboard, Inbox, assistant, Guide or CRM screenshot in the searched product repositories, so those screens are not fabricated.
06 · Web Chatbot
Answer the question.
Keep the conversation moving.
SamChe Web Chatbot is designed for website Q&A, support and lead capture, with business knowledge connected to the assistant. Page-aware context and human handover are available where supported by the selected setup.
01 Website customer assistance02 Business knowledge context03 Lead capture and handover
Try Web Chatbot ↗WEB CHATBOTBusiness-aware
website assistanceManaged through SamChe AI Platform
website assistanceManaged through SamChe AI Platform
AI GUIDEGuided journeys
for richer decisionsReal public Guide experience
for richer decisionsReal public Guide experience
ROADMAPPLANNINGASSISTANTANALYZE
07 · AI Guide
More than a chatbot.
A guided AI experience.
The existing public AI Guide demonstrates structured planning, business-specific guidance, contextual assistance and interactive customer journeys with its own customer-facing branding.
01 Structured customer journeys02 Interactive recommendations03 Branded customer experience
Try AI Guide ↗WEB CHATBOT VS AI GUIDE
Two products.
Different customer needs.
Choose a quick response path for common website questions, or a guided experience for decisions that benefit from structured customer journeys.
Fast answers on your website.
Best for support, product and service questions, business information and lead capture.
- Website Q&A
- Service and product questions
- Page-aware assistance where supported
OR
Guided help for complex choices.
Best for planning, interactive recommendations, project or service selection and richer branded journeys.
- Structured customer journeys
- Contextual recommendations
- Interactive planning modes
08 · Knowledge Intelligence
Business knowledge,
available to AI.
Manage knowledge sources, inspect processing/indexing states and use retrieval previews in the existing product workflow. Supported formats and results depend on workspace configuration.
01
Manage sources
Review the knowledge sources available in a tenant workspace.
02
Follow processing
See source processing and indexing states in the product.
03
SEE PLATFORM DETAILS ↗Preview retrieval
Test the supported retrieval preview workflow for grounded answers.
09 · LIVE INBOX + CRM
Turn conversations into
team follow-through.
Review conversations and team replies in Live Inbox, then work with leads and pipeline records within the same tenant context.
Live Inbox
Review channel conversations and take over handling where supported.
Leads
Manage leads in a workspace-scoped view.
Pipeline
Track pipeline records through product workflows.
10 · Built for customer-facing teams
AI operations for
many business models.
Standardized product tiers support businesses that handle customer questions, guidance, lead capture and follow-up.
01Real Estate↗02Hospitality↗03Professional Services↗04Automotive↗05Healthcare↗06E-commerce↗07Startups & SMEs↗
Product suitability depends on configuration and the customer’s own operating requirements. No sector-specific compliance certification is implied.
11 · Subscription pricing
Clear plans.
Room to scale.
Choose the approved monthly or yearly subscription. Implementation & onboarding is shown separately as a one-time charge. Every interaction allowance remains monthly.
STARTER
Core AI foundation
Single-site businesses that primarily need an intelligent website assistant.
AED 1,790 / month
Subscription billed monthly
One-Time Implementation & OnboardingAED 2,500AI configuration, knowledge setup and launch
5,000AI Interactions / Month
- Up to 2 Languages
- 1 Web Chatbot (1 site)
- Instagram DM AI — Not included
- Knowledge Intelligence
- Page-aware Context
- Basic Lead Capture
- Human Handover
SUPPORT
CHOOSE PLAN - 24/7 AI Support
- Human Email Support — Business Hours
GROWTH
Everything in Starter + growth capabilities
Businesses adding WhatsApp AI, shared inbox capabilities, scoped Instagram DM AI and an external CRM or booking integration.
AED 3,990 / month
Subscription billed monthly
One-Time Implementation & OnboardingAED 5,000Multi-channel setup, WhatsApp AI and integration onboarding
20,000AI Interactions / Month
- Up to 3 Languages
- Web Chatbot + WhatsApp AI
- Instagram DM AI — By scope
- Advanced Knowledge Intelligence
- 1 CRM OR Booking Integration
- SamChe Shared Inbox
- Lead Qualification & Routing
- Up to 5 Team Users
SUPPORT
CHOOSE GROWTH PLAN - 24/7 AI Support
- Email + WhatsApp Human Support — Business Hours
- Priority Support
BUSINESS
Everything in Growth + advanced intelligence and integrations
Companies requiring multiple AI channels, AI Guide, deeper intelligence, integrations, lead scoring, APIs and custom workflows.
AED 7,990 / month
Subscription billed monthly
One-Time Implementation & OnboardingAED 9,500Advanced AI configuration, workflows and integration setup
50,000AI Interactions / Month
- Up to 5 Languages
- Web + WhatsApp AI + AI Guide Channels
- Instagram DM AI — Included
- Entity-aware Intelligence
- Up to 3 External Integrations
- AI Lead Scoring
- API Access & Custom Workflows
- Up to 10 Team Users
SUPPORT
CHOOSE BUSINESS PLAN - 24/7 AI Support
- Priority Email + WhatsApp Human Support
- Expanded Priority Support
ENTERPRISE
Everything in Business + multimodal AI, voice AI, multi-brand scale and advanced controls
Advanced AI automation for organizations requiring visual AI, voice AI, multi-brand scale and deeper operational control.
From AED 12,500 / month
Subscription billed monthly
Enterprise ImplementationFrom AED 20,000Multimodal AI, voice, visual and enterprise integration implementation
100,000+AI Interactions / Month
- Instagram DM AI — Included + advanced/custom setup
- 200 AI Visual Generations / Month
- AI Voice Receptionist · 300 Inbound Min · 2 Concurrent Calls
- Multiple Brands / Sites
- Extended Multilingual Support
- Advanced Enterprise Controls
- Custom Data Retention
SUPPORT
CONTACT SALES - 24/7 AI Support
- 24/7 Human Support for Critical Issues
- Priority Email + WhatsApp
- Dedicated Customer Advisor
One-time implementation covers the initial SamChe AI setup required for the selected plan, including AI configuration, enabled channel setup, knowledge preparation, integration configuration, testing and launch support. The exact Enterprise implementation scope may vary based on complexity.
Platform capabilities
Platform Feature Comparison
Compare the channels, intelligence, CRM, integration and operational capabilities included at each SamChe AI plan level.
| FEATURE | STARTER | GROWTH | BUSINESS | ENTERPRISE |
|---|---|---|---|---|
| Core Channels | ||||
| Web Chatbot | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| WhatsApp AI | Not includedNo | IncludedYes | IncludedYes | IncludedYes |
| Instagram DM AI | Not includedNo | By scopeBy scope | IncludedYes | Included + advanced/custom setupYes · Custom |
| AI Guide | Not includedNo | Not includedNo | IncludedYes | IncludedYes |
| Human Handover | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Shared Inbox | Not includedNo | IncludedYes | IncludedYes | IncludedYes |
| Omnichannel Conversation Context | BasicBasic | IncludedYes | AdvancedAdvanced | Enterprise scaleEnterprise |
| Knowledge & Intelligence | ||||
| Knowledge Intelligence | IncludedYes | AdvancedAdvanced | AdvancedAdvanced | EnterpriseEnterprise |
| Page-aware Context | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Entity-aware Intelligence | Not includedNo | Not includedNo | IncludedYes | IncludedYes |
| Approved Knowledge Workflow | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Conversation-derived Knowledge Recommendations | Not includedNo | By scopeBy scope | IncludedYes | AdvancedAdvanced |
| Business Document / Knowledge Ingestion | IncludedYes | IncludedYes | IncludedYes | Enterprise scaleEnterprise |
| CRM & Lead Management | ||||
| Basic Lead Capture | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Lead Qualification | BasicBasic | IncludedYes | IncludedYes | AdvancedAdvanced |
| Lead Routing | Not includedNo | IncludedYes | IncludedYes | AdvancedAdvanced |
| AI Lead Scoring | Not includedNo | Not includedNo | IncludedYes | AdvancedAdvanced |
| CRM Integration | Not includedNo | 1 CRM or Booking integration1 CRM/Booking | Up to 3 external integrationsUp to 3 | Custom scaleCustom |
| Booking Integration | Not includedNo | 1 CRM or Booking integration1 CRM/Booking | Up to 3 external integrationsUp to 3 | Custom scaleCustom |
| CRM & Pipeline | Not includedNo | IncludedYes | IncludedYes | AdvancedAdvanced |
| Integrations & Automation | ||||
| External Integrations | Not includedNo | 11 | Up to 3Up to 3 | Custom scaleCustom |
| API Access | Not includedNo | Not includedNo | IncludedYes | IncludedYes |
| Custom Workflows | Not includedNo | Not includedNo | IncludedYes | AdvancedAdvanced |
| ERP Integrations | Not includedNo | Not includedNo | By scopeBy scope | Included / Custom scaleYes · Custom |
| Payment Integrations | Not includedNo | Not includedNo | By scopeBy scope | Included / Custom scaleYes · Custom |
| Agentic AI | RoadmapRoadmap | RoadmapRoadmap | Roadmap / By scopeRoadmap | Roadmap / By scopeRoadmap |
| Skills | RoadmapRoadmap | RoadmapRoadmap | Roadmap / By scopeRoadmap | Roadmap / By scopeRoadmap |
| Actions | RoadmapRoadmap | RoadmapRoadmap | Roadmap / By scopeRoadmap | Roadmap / By scopeRoadmap |
| Workflow Engine | RoadmapRoadmap | RoadmapRoadmap | Roadmap / By scopeRoadmap | Roadmap / By scopeRoadmap |
| Custom Workflows are a current capability for configured automations and integrations. Agentic AI, Skills, Actions and the broader Workflow Engine remain roadmap capabilities, not standard live plan entitlements; separately scoped work does not grant the future product entitlement. | ||||
| AI Visual | ||||
| AI Visual Generation | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
| Visual Product Personalization | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
| Screenshot / Image Understanding | Not includedNo | By scopeBy scope | By scopeBy scope | IncludedYes |
| AI Visual Generations | —— | —— | —— | 200 / month included200/mo |
| AI Voice | ||||
| AI Voice Receptionist | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | IncludedYes |
| Inbound Voice Minutes | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | 300 min / month included300 min |
| Concurrent AI Calls | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | 2 concurrent calls included2 calls |
| Outbound AI Calling | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | Add-on / By scopeAdd-on |
| Voice AI Pro | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | Upgrade / Add-onUpgrade |
| Team & Operations | ||||
| Team Users | Core accessCore | Up to 5Up to 5 | Up to 10Up to 10 | CustomCustom |
| Multiple Brands / Sites | Not includedNo | Not includedNo | By scopeBy scope | IncludedYes |
| Advanced Controls | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
| Custom Data Retention | Not includedNo | Not includedNo | Not includedNo | CustomCustom |
| Dedicated Support | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
| Usage & Language | ||||
| Monthly AI Interactions | 5,0005K | 20,00020K | 50,00050K | 100,000+100K+ |
| Languages | Up to 2Up to 2 | Up to 3Up to 3 | Up to 5Up to 5 | CustomCustom |
| AI Visual Generations | —— | —— | —— | 200 / month200/mo |
| Inbound Voice Minutes | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | 300 / month300 min |
| Concurrent AI Calls | Add-onAdd-on | Add-onAdd-on | Add-onAdd-on | 22 calls |
| Support & Success | ||||
| 24/7 AI Support | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Human Email Support | Business HoursOffice Hrs | Business HoursOffice Hrs | PriorityPriority | PriorityPriority |
| Human WhatsApp Support | Not includedNo | Business HoursOffice Hrs | PriorityPriority | PriorityPriority |
| Support Portal | IncludedYes | IncludedYes | IncludedYes | IncludedYes |
| Priority Support | StandardStandard | PriorityPriority | Expanded PriorityExpanded | Enterprise PriorityEnterprise |
| 24/7 Critical Human Support | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
| Dedicated Customer Advisor | Not includedNo | Not includedNo | Not includedNo | IncludedYes |
- Enterprise includes 200 AI Visual Generations per month; extra visual usage is available through an agreed usage-based or custom commercial arrangement.
- Enterprise includes 300 inbound AI voice minutes per month and up to two concurrent AI calls; extra minutes, higher concurrency, Voice AI Pro, and outbound calling are available separately through an agreed commercial arrangement.
- AI Voice Minutes and AI Visual Generations are separate from the standard monthly AI interaction allowance.
IncludedAvailable within the plan
Not includedNot part of this plan
Add-onSeparately priced capability
By scopeAvailability depends on project/integration scope
CustomConfigured according to commercial scope
RoadmapPlanned platform expansion, not a standard live entitlement
Usage explained
Understanding Your Monthly AI Interactions
Each plan includes a monthly allowance for AI-powered customer interactions across supported SamChe AI channels.
Monthly Allowance
Each plan includes a monthly allowance for AI-powered customer interactions across supported SamChe AI channels. Starter: 5,000 AI interactions / month. Growth: 20,000 AI interactions / month. Business: 50,000 AI interactions / month. Enterprise: 100,000+ AI interactions / month, with custom usage arrangements available based on scope.
What Counts
An AI interaction represents an AI-powered customer exchange processed through an enabled SamChe AI channel. Usage is associated with AI-powered customer conversations handled through the AI channels enabled in your plan, such as Web Chatbot, WhatsApp AI and AI Guide. It is not defined as exactly one message or a fixed token conversion.
What Does Not Count
AI interactions are not the same as OpenAI tokens, Gemini tokens, website visits, setup fees, ordinary human-only inbox activity, AI Visual Generations or AI Voice Minutes.
AI Visual Usage
Enterprise includes one shared pool of 200 AI Visual Generations per billing period across enabled AI Visual Generation and Visual Product Personalization experiences. Additional usage follows an agreed usage-based or custom commercial arrangement. No rollover is promised.
AI Voice Usage
Starter, Growth and Business use the paid AI Voice Receptionist add-on. Enterprise includes 300 inbound minutes per billing period and up to two concurrent AI calls and is not charged the base AED 1,990/month add-on fee. Additional minutes, higher concurrency, Voice AI Pro and outbound calling remain paid expansions.
Separate Usage Dimensions
Monthly AI Interactions, AI Visual Generations and AI Voice Minutes are three separate commercial usage dimensions. Visual generations and voice minutes are not deducted from the standard monthly AI interaction allowance. Concurrent AI Calls is a capacity limit, not a usage allowance.
Higher Usage
If usage approaches or exceeds an included allowance, SamChe AI can recommend a higher plan or an agreed usage-based or custom commercial arrangement. No automatic overage billing or suspension is promised.
Billing Period
Interaction, visual and voice allowances are defined per billing period. Any custom usage arrangement is subject to the commercial agreement. Higher plans combine larger interaction allowances with additional AI channels, integrations, intelligence features and team capabilities.
PLATFORM ADD-ONS
Optional product capacity and voice capabilities.
Enhanced AI Capability
AED 1,500/monthAdditional capacity for use cases requiring complex analysis, advanced decision support, and advanced AI workflows.
AI Voice Receptionist
From AED 1,990/monthAED 4,500 setupStarter, Growth and Business add-on with 300 inbound minutes; extra use from AED 1.49/min. Enterprise includes the base 300-minute allowance and up to two concurrent AI calls and is not charged the base AED 1,990/month add-on fee.
Voice AI Pro
From AED 3,990/monthAED 7,500 setupIncludes 1,000 inbound minutes; extra use from AED 1.29/min. Available as paid expansion for every plan, including Enterprise.
- Outbound AI Calling from AED 3.49/min.
- Additional voice minutes, higher concurrency, Voice AI Pro, outbound calling and custom voice scope are paid expansions.
- No automatic voice overage billing is promised; additional usage follows an agreed usage-based or custom commercial arrangement.
- Launch pricing shown; final terms vary by telecom setup.
- Third-party messaging fees may apply and are billed separately.
- Setup costs vary by scope.
Platform questions
SamChe AI Platform FAQ
Clear answers about channels, knowledge, integrations and implementation scope.
What is SamChe AI Platform?+
SamChe AI Platform is a multi-tenant SaaS workspace for customer-facing AI assistants, business knowledge, conversations, leads and connected customer operations.
Which AI channels can I use?+
Depending on the selected plan, you can use Web Chatbot, WhatsApp AI and AI Guide. Channel availability follows the approved plan scope.
Can SamChe AI learn from my business documents?+
Knowledge Intelligence supports managed knowledge sources, processing states and grounded retrieval previews. The quality and scope of answers depend on the sources and workspace configuration.
Can the AI understand the page a visitor is viewing?+
Page-aware context is included in Starter and can help the Web Chatbot answer with awareness of the relevant website page.
Can I connect SamChe AI to my CRM or booking system?+
Growth includes one CRM or booking integration. Business and Enterprise support broader integrations according to the approved plan scope and implementation requirements.
Does SamChe AI support multiple languages?+
Yes. The plans support up to 2, 3 or 5 languages, while Enterprise provides extended multilingual support.
Can a human take over an AI conversation?+
Human handover is included in Starter, and Growth includes shared inbox capabilities for team follow-through where configured. Higher-scope arrangements can be reviewed with sales.
What happens if I exceed my monthly AI interaction allowance?+
If your usage approaches or exceeds your plan allowance, SamChe AI can recommend a higher plan or a custom usage arrangement. Exact commercial terms depend on the selected plan and agreed scope.
Is AI Voice included in Enterprise?+
Enterprise includes the base AI Voice Receptionist entitlement with 300 inbound minutes per month and up to 2 concurrent AI calls. Additional minutes, higher concurrency, Voice AI Pro, and outbound calling are available separately.
What is included with AI Visual Generation?+
Enterprise includes one shared allowance of 200 AI Visual Generations per month across enabled AI Visual Generation and Visual Product Personalization experiences. Additional usage is available by agreed scope.
What happens when Enterprise exceeds included voice or visual usage?+
Additional usage is handled through an agreed usage-based or custom commercial arrangement. Automatic billing, rollover, or suspension is not assumed unless separately contracted.
Why is there a one-time implementation fee?+
The implementation fee covers the initial technical and AI setup required to configure SamChe AI for your business, including enabled channels, knowledge preparation, integration configuration, testing and launch support. Enterprise implementation is scoped according to complexity.
How long does implementation take?+
Implementation depends on the selected channels, knowledge sources, integrations and operating requirements. The sales team confirms the practical scope during review; no fixed deployment time is promised here.
Can SamChe AI be configured for multiple brands or websites?+
Enterprise supports multiple brands or sites as part of its custom scope, with the final configuration reviewed against your operating requirements.
Want to see the platform first?
Plan selection opens a product enquiry with your chosen plan preselected. It does not purchase or activate a subscription.
12 · Choose your starting point
Which plan is right for you?
STARTERSingle-site businesses that primarily need an intelligent website assistant.Explore plan ↗GROWTHBusinesses adding WhatsApp AI, shared inbox capabilities, scoped Instagram DM AI and an external CRM or booking integration.Explore plan ↗BUSINESSCompanies requiring multiple AI channels, AI Guide, deeper intelligence, integrations, lead scoring, APIs and custom workflows.Explore plan ↗ENTERPRISEAdvanced AI automation for organizations requiring visual AI, voice AI, multi-brand scale and deeper operational control.Explore plan ↗
13 · Optional platform add-ons
Extend the platform
where you need it.
Enhanced AI Capability
AED 1,500/monthAdditional capacity for use cases requiring complex analysis, advanced decision support, and advanced AI workflows.
AI Voice Receptionist
From AED 1,990/monthStarter, Growth and Business add-on with 300 inbound minutes; extra use from AED 1.49/min. Enterprise includes the base 300-minute allowance and up to two concurrent AI calls and is not charged the base AED 1,990/month add-on fee.
Voice AI Pro
From AED 3,990/monthIncludes 1,000 inbound minutes; extra use from AED 1.29/min. Available as paid expansion for every plan, including Enterprise.
Outbound AI Calling from AED 3.49/min. Telecom setup conditions, third-party messaging fees, and setup costs vary by scope. Full pricing notes ↗
14 · Product roadmap
What’s next.
Clearly labeled.
Custom Workflows are available today for configured automations and integrations. Agentic AI, Skills, Actions and the broader Workflow Engine remain roadmap capabilities.
ROADMAP / UPCOMING
Agentic AI · Skills · Actions · Workflow Engine
Separately scoped development or integration work does not include the future roadmap product entitlement.
15 · Security & privacy
A clear tenant model.
A factual security posture.
SamChe AI is a multi-tenant platform with tenant-scoped product workflows. Public materials avoid unverified certification, encryption, residency or retention guarantees.