Help CenterDashboard & Account

Browse by category

Dashboard & Account

Overview, settings, plans, access, and workspace administration.

5 articles

Search Help Center

Common Problems

1
Dashboard & AccountGuideVerified 2026-09-23Account Settings, Workspace, and Plan AccessCheck the selected workspace, plan view, plan requests, and password controls.

Troubleshooting

2
Dashboard & AccountTroubleshootingVerified 2026-09-24The wrong SamChe workspace is openUse the selected tenant and account context before diagnosing a missing module or record.Dashboard & AccountTroubleshootingVerified 2026-09-24Password or session access issueSeparate sign-in and password problems from a module permission problem.

Plan & Entitlement

2
Dashboard & AccountTroubleshootingVerified 2026-09-24A feature is not visible in the DashboardA missing control can reflect plan scope, role scope, tenant enablement, or an implementation-managed feature.Dashboard & AccountTroubleshootingVerified 2026-09-24Why a feature is not visible in my planCompare the approved cumulative plan capabilities before treating a missing feature as a Dashboard bug.

Ask SamChe AI

Describe the issue in your own words and continue with grounded guidance from these verified articles.

Contact Support

If the verified steps do not resolve the issue, send your account context and visible evidence to the SamChe AI team.

Contact Support