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Getting Started

Set up a workspace and understand the verified dashboard areas.

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Getting Started

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Getting StartedGuideVerified 2026-09-23Workspace Overview and AnalyticsUse Overview to inspect date-filtered activity, channel distribution, and recent conversations.Getting StartedGuideVerified 2026-09-23Channels and Assistant RoutingUnderstand channel records, status, external IDs, and assigned assistants.

Troubleshooting

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Getting StartedTroubleshootingVerified 2026-09-24Dashboard data appears missingUse the selected tenant, date range, and recent activity controls to distinguish an empty period from a data issue.Getting StartedTroubleshootingVerified 2026-09-24I cannot find a Dashboard moduleUse verified sidebar labels and do not assume a separate route exists for every product capability.Getting StartedTroubleshootingVerified 2026-09-24Dashboard counts do not match expectationsCompare tenant, date range, channel, and the underlying conversation list before escalating a count difference.

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