Getting Started · Troubleshooting
Dashboard data appears missing
Use the selected tenant, date range, and recent activity controls to distinguish an empty period from a data issue.
Tenant access and the affected feature must be known.
The selected period shows available KPIs, channel distribution, and recent activity.
Symptoms
Use the selected tenant, date range, and recent activity controls to distinguish an empty period from a data issue.
- The wrong tenant is selected.
- The date range has insufficient activity.
Verified checks
- Confirm the affected workspace and feature.
- Record the visible state before changing a setting.
Expected result
The selected period shows available KPIs, channel distribution, and recent activity.
- The selected period shows available KPIs, channel distribution, and recent activity.
Support evidence
Overview is a tenant-scoped summary. Data or aggregation discrepancies require Support review.
- Tenant
- date range
- affected metric
- visible screenshot
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