Support & Plans · Troubleshooting
What customers can configure for AI Voice
The verified boundary is plan/usage visibility and Support evidence; telephony configuration remains implementation-managed.
Tenant access and the affected feature must be known.
The customer reports observable evidence without being directed to an invented control.
Symptoms
The verified boundary is plan/usage visibility and Support evidence; telephony configuration remains implementation-managed.
- The request concerns provider credentials or call routing.
- The customer expects a public settings route.
Verified checks
- Confirm the affected workspace and feature.
- Record the visible state before changing a setting.
Expected result
The customer reports observable evidence without being directed to an invented control.
- The customer reports observable evidence without being directed to an invented control.
Support evidence
Voice configuration, telephony setup, provider credentials, and call investigation are implementation-managed; no customer-facing AI Voice route is verified.
- Business use case
- plan
- call example
- safe error evidence
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